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DachiPlus — Medical Transportation on Long Island

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Updated

How much does Medicaid pay for NEMT?

Medicaid pays NEMT providers (like DachiPlus) directly — the patient pays nothing. Here's how the rate structure works in New York.

Medicaid members pay nothing out-of-pocket for approved medical transportation in New York — Medicaid reimburses the provider directly through MAS. NY State DOH sets rates by trip type, vehicle category, and distance. DachiPlus is paid after each completed trip. Call (516) 754-7777 to book.

How much does the Medicaid member pay?

First, the most important thing: Medicaid members pay zero out-of-pocket for approved medical transportation. No copay, no fare, no fee. The provider is paid by Medicaid through the broker (MAS in New York).

How are NY Medicaid NEMT rates determined?

The New York State Department of Health sets reimbursement rates for NEMT services. Rates vary by:

  • Trip type: Ambulatory, wheelchair, stretcher, long-distance.
  • Vehicle category: Sedan, ambulette, livery, stretcher van.
  • Region: Downstate (NYC, Long Island, Westchester) rates differ from upstate.
  • Distance and time: Loaded miles, wait time.

How do NEMT providers get reimbursed by Medicaid?

The provider completes the trip, submits documentation through the MAS portal, and receives reimbursement from Medicaid (typically within 30 days). Providers are responsible for verifying the member's eligibility, completing the trip as authorized, and submitting clean documentation.

What do Medicaid members need to know about NEMT costs?

You don't need to know the rates. You just need to call MAS, request DachiPlus, and show up for your appointment. Read our complete MAS guide for the full booking process.

What do NEMT providers need to know about Medicaid billing?

If you're researching how to start a NEMT business in New York, the NY State DOH NEMT page and the MAS provider portal are the right starting points. We don't share provider-specific rate information.

FAQ

Related questions

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How much does Medicaid medical transportation cost?

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Medicaid medical transportation is free to eligible Medicaid members. There is no copay, fare, or out-of-pocket cost for trips approved through MAS. The provider bills Medicaid directly.

How much does Medicaid pay providers for non-emergency transportation?

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Medicaid reimbursement rates for non-emergency medical transportation are set by the New York State Department of Health and vary by trip type — ambulatory, wheelchair, stretcher, and long-distance trips each have different rates. Rates also vary by region. The provider receives payment directly from Medicaid; the patient pays nothing.

Related reading

Complete MAS Medicaid guide →Medicaid eligibility in NY →Medicaid coverage details →