Hospital · Smithtown, NY
Medical transportation to St. Catherine of Siena Hospital
DachiPlus provides scheduled medical transportation to St. Catherine of Siena Hospital from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.
DachiPlus regularly transports patients across Long Island to and from St. Catherine. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.
About this facility
St. Catherine of Siena Hospital
St. Catherine of Siena is a 311-bed Catholic Health hospital serving the Smithtown corridor of Suffolk County.
Known for
- Orthopedic surgery
- Cardiology
- Emergency care
Getting there
Drop-off & entrance at St. Catherine
Patient drop-off at the main entrance at 50 NY Route 25A, Smithtown. Accessible drop-off is at the main entrance circle on Route 25A. Free parking in the adjacent lot. The hospital is centrally located on the Route 25A corridor serving Smithtown, Kings Park, and Nesconset.
What to expect
Typical appointment flow
Registration at the main lobby desk. Specialty clinics on floors 1–3. The orthopedic surgery center has a dedicated check-in area. Return pickup: call DachiPlus from the main lobby.
Approximate travel times
How long does it take to get to St. Catherine?
Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.
How to book a ride to St. Catherine
Two booking paths — pick the one that fits your coverage
Medicaid (via MAS)
- Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
- Provide your Medicaid ID, appointment date and time, and the address for St. Catherine.
- Request DachiPlus as your transportation provider.
- MAS confirms the trip and notifies us to dispatch.
Private pay & insurance
- Call (516) 754-7777 or submit an online quote.
- Tell us your pickup town and appointment time at St. Catherine.
- Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
- We confirm the booking and send a reminder before pickup.
FAQ
Common questions about transportation to St. Catherine
How do I book Medicaid medical transportation in Suffolk or Nassau County?
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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
Do you coordinate directly with hospital discharge planners?
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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.
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